Plant Pot Size Guide
Most plants from Web Garden Centre are dispatched in a range of pot sizes. The table below shows the approximate measurements in cm. These sizes are useful to know when choosing a plant to fit a specific pot that you may have.
|Pot Size||Pot Diameter (top)||Pot Diameter (base)||Pot Height|
How your order is dispatched
Orders are dispatched in cardboard boxes printed with 'This Way Up' and 'Live Plants' to ensure that they are correctly handled during transit and arrive to you in the best condition possible.
Due to the nature of the goods, orders are dispatched using a 24hr courier service. As standard we instruct couriers to leave parcels in a safe place, if you have a preferable safe place please let us know when placing your order.
Our pallet deals and larger items such a Gnarled Olives and Specimen Shrubs are delivered using a pallet courier. They are dispatched using a premium 24hr service. On the day of delivery a 2 hour delivery window will be provided via email.
Tracking an order
All orders are supplied with a tracking number which can be used on the APC tracking portal (https://apc-overnight.com/receiving-a-parcel/tracking) or DHL tracking portal (https://track.dhlparcel.co.uk).
Items missing from an order
We package multi-item orders in individual boxes and as result they may arrive separately. Any missing items from your order will follow within the next couple of days however, if not please contact our customer service team via email who will be able to assist you further. Our contact details can be found here.
We take every effort to ensure that all plants are delivered in the best condition. However in the unlikely circumstance that your order arrives damaged please contact us via email with a clear photo of the plant and damaged caused.
You may be aware that importing olive trees comes with a range of restrictions due to the risk of Xylella.
Xyella Fastidiosa is a bacterial disease that can affect a range of plants including olives. Strict regulations have been put in place by DEFRA (Department for Environment, Food and Rural Affairs) to ensure the disease is not passed through to the UK.
We have hand selected our gnarled olives from certified growers in Spain who have been checked by DEFRA and confirmed as Xyella free.
You can buy with confidence knowing that our plants have been approved by DEFRA and licensed with a passport number allowing them to be traced right back to the grower.