AFTER PLANT- ACERS 1Kg - Empathy RHS

📮 Standard Courier Delivery (Small Plants – up to 1.6 metres tall)

Parcel Courier Delivery:
Orders are dispatched within 1–2 working days (unless otherwise stated) and sent on a tracked 24-hour delivery service, with either DHL or APC.

A tracking number is provided once the order has been processed.

• 🌳 DHL Tracking
• 🌳 APC Tracking Portal

If you have specific delivery instructions or would like your order left with a neighbour, please include these when ordering. Please note: changes may not be possible once the order is processed.

Summer Dispatch Notice:
Orders placed after 9am on Thursday may be dispatched the following Monday to avoid weekend delays.

🚚 Pallet Service Delivery

Orders are dispatched within 1–2 working days on a 24-hour pallet service. Please provide a contact number for courier communication.

For bulk orders (e.g. pallet deals), dispatch may take up to 10 working days, subject to availability.

Please note: We currently deliver to Mainland UK only. We do not ship to Northern Ireland due to Brexit regulations.

🌿 Mixed Orders

If your order includes both small plants and larger trees, we can either deliver the small items separately via courier or send them together with your tree delivery—just let us know your preference.

🌳 Large Item Delivery – Web Garden Centre

At Web Garden Centre, we offer specialist tree delivery within a 90-mile radius of Sway, New Forest. Whether you're ordering one statement tree or several for screening, our team ensures careful, personal delivery.

🌳 Local Delivery Prices

• 🌳 1 Tree – £110
• 🌳 2 Trees – £55
• 🌳 3+ Trees – FREE Delivery

🚛 Where We Deliver

We deliver within a 90-mile driving radius of Sway, New Forest. If you're just outside this area, please get in touch — we’ll do our best to accommodate you.

Use our delivery checker at checkout or message us with your postcode — we’ll confirm your eligibility quickly.

⏱ Delivery Timing & Scheduling

We deliver weekly based on efficient local routing. You'll receive a confirmation call the week before and a reminder on delivery day.

Standard delivery is within 7–15 working days, depending on availability and location. During peak times, this may extend up to 4 weeks.

📦 Delivery Access & Unloading

Deliveries are made to the front of your property, kerbside or driveway. Please ensure there is clear, solid access (not gravel) for unloading.

Trees can weigh 25–100kg+. Please plan accordingly for moving them into your garden.

✅ No-Fuss Drop-Off Option

Not going to be in? With your permission, we can leave your trees in a safe, sheltered spot and send you a photo confirmation.

❌ Missed Delivery?

If access is blocked or no delivery permission is given and we cannot deliver, a redelivery fee of £110 will apply.

🌲 Your Local Tree Delivery Experts

By keeping our delivery area local, we can:

• 🌳 Keep your delivery costs low
• 🌳 Offer faster delivery times
• 🌳 Provide personal customer care and careful handling

Browse our trees today and enjoy fast, affordable delivery direct from the New Forest.